Every Voucher has it's own terms and conditions of purchase.
Please refer the terms and conditions section of the particular Voucher.
Following are the Terms & Conditions for restaurant category check-ins:
To know more, please write to us at email@example.com.
Star category outlets are our special category outlets which give our users more benefits in terms of cash backs. All star outlets are our partner outlets.
Steps to make a check-in are as follows:
Points to keep in mind while taking the bill picture:
Note: Please retain the bill copy until you get the requisite cashback.
For F&B, crown percentage gets decided after spinning the wheel (Don't forget to check max crowns in the description of the outlet)
For Beauty & Purchases, The cash back percentage offered is reflected on the app page of that particular outlet.
The cashback percentages and maximum cashbacks are now dynamic and different for all users. They are decided by multiple factors like user city, user check-in history and like. It would thus be advisable for all users to check their maximum cashbacks for the respective outlet and purchases they are visiting.
Grace cashback is a complimentary cashback given to users in case their bill image do not meet the regular bill processing eligibiltiy criteria.
In the app you will notice, a range of cashback reflecting for every restaurant for example – 15-20%. Now you may wonder what this means for you?
You can spin the meter and try your luck to find a particular cashback on the respective outlet. You simply have to open the app's outlet page and tap on spin to try your luck and get a cashback between in the specified range depending on where the meter will stop.
Terms of the Spin-
You get a first spin free for one particular outlet and if you are still dissatisfied with the result of the spin, you may spin again but at a nominal cost which will be reflecting on the app's outlet page. This cost incurred, even if by mistake, is non-refundable. The deal remains active for a particular period of time, the same gets reflected under active deals in the side drawer of the app (the panel that opens when you tap on uppermost left bars).
An image that has all four corners of the bill visible, in which all information is not only readable but also nothing obstructs the view of this information, is a complete and clear bill image.
We only accept one bill per outlet by a user in one day. Therefore, in case you receive two bills for the same order, either get one single bill made for your order or choose the bill on which you want cashback and upload the same.
If you feel you have made a wrong check-in and are still in the outlet, you can cancel the bill pass that shows up as pending. You can find the same in pending bill pass section in the side drawer of the app.
Simply tap on the pass, click on 'Cancel' and make a fresh check-in.
When you tag your friends in your bills, the requisite cashback is equally distributed among all the tagged friends. So, if you are hanging out with your friends and sharing your bill, why not too share the crowns earned on the bill!
Please note that reloading a bill, in which you have/have been tagged, will lead to declination of this bill and may affect your eligible to redeem count.
Steps to tag your friend are as follows-
After the process is finished, you get the usual crown pass while your friends get a notification to accept your tag request. If they accept the tag request, they become eligible to share crowns and if they decline it, they lose that chance to share the crowns. When they accept the request, Crownit automatically checks their current location to confirm their presence at the corresponding outlet, so they must not close the app immediately after accepting the request.
Note: Therefore, it is necessary that your friends should have downloaded the App beforehand and his internet and GPS should be switched on. It would be better if they keep the app idle so that the appropriate notification does not get rejected.
If you are still at the outlet, you can cancel the pending pass and check-in again. When you make a fresh check-in, you will be able to find the option to tag.
To cancel the bill pass, open the "pending" bill pass and press "Cancel".
You may keep the bills side by side and then click the bill picture in one shot and upload the same.
However, if there happen to be different bill numbers on the given bills, please choose the bill on which you want cashback and upload the same. This is because we only accept one bill /outlet / day by a user.
It is always advisable to retain your bill until you get your requisite cashback just as you retain your credit card receipt until the bank clears the transaction because it is an important and valid proof of the same.
You can upload a maximum of 3 bills. however, only one bill of one particular outlet. So you can basically upload 3 bills per day of 3 different outlets in a day.
Your bill is in the processing queue. Action will be taken within 24 hours.
Purchased vouchers get delivered on user's registered email Id within 24 hours of receiving a payment. In case you do not receive the voucher within the given time frame, please feel free to contact us through the form given below :
Note: Once the request get cancelled before delivery of voucher, the provided 'Extra Crowns' (earned through the purchase) will automatically be deducted.
Please refer "How to Redeem" section in category "Movies" on the app.
Please refer "Terms & Condition" of the vouchers in purchase section.
The E-gift card is valid for all purchases done online through www.pvrcinemas.com [Movie Tickets and F&B menu present online (if applicable)].
Yes, A voucher can be used on more than one transaction. A user can re-use the remaining amount in voucher whenever s/he wants and also multiple vouchers can be used in a single booking.
The voucher code will be unused. It can be used in your next booking.
Select your favourite outlet from the Beauty Category and simply select from the services you would like to enjoy. Click on Pay now and pay through any of the options listed in the App.
A user receive the email & SMS confirmation instantly once the purchase is done.
Simply show the email to the merchant to avail the services you have booked.
In the case of Beauty, once purchased vouchers cannot be cancelled.
If the Salon / Spa is unable to accept your confirmation mail, full refund will be done. Please fill in the given form.
You can go to the outlet page on the app and select the service you would like to have and pay through the app itself. For any other cases, you can simply pay the differential amount in cash (or any other form accepted by the Merchant) at the outlet itself.
For cancellation of the booking, please give a call on 7827074838 or fill the form below.
Since, we are on this prepaid model, you don't have to upload the bill.
Please follow the steps below to make a booking:
Every experience has it's own terms and conditions of purchase. Please refer "Terms & Conditions" section of the particular experience.
Please get in touch with us at +91-7827074838 and our executives shall assist you with the same.
The voucher will get delivered on your registered email id within 2 hours of making the payment.
In case you do not receive the voucher within the given time frame, please send us a query through the form provided below or give us a call at +91-7827074838.
On booking, our executive will call you to note your preferred date and time to redeem the experience and coordinate with vendor for same.
Though these cases are rare. However can occur in case of bad weather/ corporate group bookings at the outlet. Please call us at +91-7827074838. Our executive will help you with this.
Download Crown it app to earn cashback on every transaction!