loading icon

Career

Ours is a team honed by hard work, dedication and sheer will to become a champion. We do not shy away from work tirelessly to inch closer to the future that we have envisioned for ourselves. We are always on the lookout for like-minded individuals with strong work ethics and a passion to create something. If our vision moves you too, come and join our awe-inspiring team.

Jobs

  • Key Account Manager- Ad Sales (Female)

    Responsibilities

    • You will be responsible for growth of participating outlets in the Crown It customer club
    • Execute plans for outlet acquisition and retention
    • Develop partnerships and avenues for growth with merchants
    • Driving revenues for the region assigned to you
    • Create lead generation channels to fulfil on monthly targets
    • Develop, execute and analyze marketing initiatives and generate ROI

    Education & Experience

    • Min 2 years’ experience in retail B2B sales and marketing
    • Has good experience in dealing to retail outlets in India
    • Has exposure to lead generation through digital marketing and other channels
    • Have excellent communication skills – written and verbal
    • Very good in follow through, data driven and strong organizational skills
    • Location: Delhi, Mumbai & Bengaluru

  • Customer Support Executive

    Responsibilities:

    • Provide best-in-class customer service and problem resolution to customer queries over the E-mail, Phone & Facebook .
    • Meet customer requirements through first contact resolution.
    • Clarify customer requirements; probe for and confirm understanding of requirements or problem. Demonstrate empathy
    • Greet customers in a courteous, friendly and professional manner using agreed upon procedures.
    • Confirm customer understanding of the solution and provide additional customer education as needed.
    • Prepare complete and accurate work and update customer file.
    • Ensure regular audits of communications are performed and the appropriate training is provided to personnel in this area.

    Desired Experience

    • 0-1 year of experience
    • Must be a Graduate with excellent communication and English speaking skills
    • Knowledge of basic computer operations.
    • Ability to learn.
    • Courteous with strong customer service orientation.
    • Dependable with proficient attention to detail.
    • Good listening and responding skills.
    • Should be willing to take up challenges and go extra mile to perform work responsibilities
    • Should have great interpersonal skills and ability to perform under pressure

Now you can earn Crowns when you refer your friends for our open positions! Send us your friend's resume at hr@crownit.in and earn 5,000 crowns on their successful appointment!

*The referenced amount will be credited when the appointed person has worked for minimum 3 months and withdrawn 3 full salaries.